N200,000 Disappeared From Customer’s Account. Access Bank Returned It After FIJ’

Access Bank has returned the sum of N200,000 to Save Otubu, a Delta-based man who lost the money to an unauthorised transaction on his bank account in April.Otubu told FIJ that the transaction was processed four days after FIJ reported it.FIJ had earlier reported how N200,000 left Otubu’s account with Access Bank on April 29, with the bank failed to trace the destination of his money.He had visited an Access Bank branch in Sapele on different occasions in search of answers and written to the bank’s anti-fraud unit.After going back and forth with the bank for a week, they sent him a message on May 3, empathising with him on the loss of his funds. When he returned to the bank for clarification on the message, some of the customer care representatives told him there was nothing they could do about the missing funds.Sad and dejected, he returned home. However, his mood lit up on Wednesday evening when he received a message notifying him that the bank had credited him with N200,052.Otubu wrote FIJ: “After publishing a report about the unauthorised transaction on my account, I was credited with my money. Thank you. I really appreciate your commitment towards it.”https://fij.ng/article/n200000-disappeared-from-customers-account-access-bank-returned-it-after-fijs-story/